What is the check-in and check-out policy at Sls Playa Mujeres?
Check-in is at 15:00 and check-out is by 12:00.
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Sls Playa Mujeres, Cancun
337US$
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Key details
About the Hotel
Paseo Mujeres, Manzana 1 Supermanzana 3,
Cancun,
Mexico,
77400,
Quintana Roo
- Next to Puerto Amada
Perfect
8.9
4.3
Loved by guests
"The food is exceptional overall in the resort along with offerings for children that are amazing."
"Every restaurant is at least 4-star and we loved leaving our meals up to the waiters and waitresses."
"The resort is modern, clean, and filled with thoughtful luxury touches-like the signature scent pumped throughout the buildings (seriously, no musty smells like older resorts!)."
SLS Playa Mujeres features a blend of luxury and recreation with a water park,
Rooms & Amenities
Rooms at SLS Playa Mujeres include air conditioning and a wardrobe, with spacious quadruple rooms offering
Dining Options
Dining options at this hotel include several restaurants such as Bungalow, Cleo, and
Leisure & Activities
SLS Playa Mujeres features leisure activities including a
Transportation & Local Area
The hotel is conveniently located approximately 28 km from the nearest airport, with nearby attractions including
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Delight King Room
2 persons
50 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
SLS Elite King Room
2 persons
50 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Delight Queen Room Two Queen Beds Ocean View
2 persons
50 m²
2 King Size Beds
Ocean view
Shower
Coffee machine
room details
Deluxe King Room Ocean View
2 persons
50 m²
1 King-size bed and 1 Sofa bed
Ocean view
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Aerobics
Services
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Paseo Mujeres, Manzana 1 Supermanzana 3,
Cancun,
Mexico,
77400,
Quintana Roo
Map view
Paseo Mujeres, Manzana 1 Supermanzana 3,
Cancun,
Mexico,
77400,
Quintana Roo
City landmarks
Landmark
El Meco Archaeological Site
2.9
km
Landmark
Puerto Amada
750 m
Landmark
Asterix
780 m
Landmark
El Meco
2.8
km
Landmark
Delphinus Playa Mujeres
3.0
km
Golf Course
Playa Mujeres Golf Club
3.0
km
Beach
Beach at the Dreams Playa Mujeres Resort & Spa
3.2
km
Church
Catholic church Maria Estrella del Mar
3.2
km
Landmark
All Ritmo
3.9
km
Landmark
El Centro
6.2
km
Landmark
El Malecon
6.3
km
Church
Parroquia Inmaculada Concepcion
6.3
km
Church
Iglesia de Nuestra Senora del Carmen
6.8
km
Explore Cancun
Explore Local Attractions
El Meco Archaeological Site
10 minutes driving
An ancient Mayan ruin featuring impressive structures and rich history, perfect for a day of exploration.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United States,
February
2025
5.8/10
I recently stayed at SLS Playa Mujeres for two nights and had mixed feelings about my visit. While the resort is aesthetically pleasing and has some decent food options, my experience was marred by service issues and disappointing beach quality. I also encountered some misleading information regarding the all-inclusive package, which left me feeling frustrated.
Rooms
5.0
I booked a Deluxe King Room with an ocean view, but unfortunately, I did not get the ocean view I expected. The room itself was nice, but the view was a letdown.
Service
5.0
The service at the a la carte restaurant was concerning. I was told that glasses of wine weren't included in the all-inclusive deal, forcing me to purchase a bottle at a high price. I brought this up to management at checkout, but all I received was an apology, which did not resolve my frustration.
Location
5.0
The beach quality was subpar; it had rocky sand and murky water, which was disappointing for a resort in such a beautiful location.
Dining
5.0
The food was okay overall, but I expected better given the resort's reputation. Some dining experiences were overshadowed by the communication issues regarding the all-inclusive amenities.
Facilities
5.0
While the facilities looked nice, my enjoyment was impacted by the overall service and beach conditions, making it hard to fully appreciate them.
Nancy
United States,
January
2025
7.4/10
I recently stayed at SLS Playa Mujeres and while the resort's design was stunning, my overall experience was far from perfect. The staff's handling of the dining services, particularly regarding wine availability, was disappointing. Additionally, the beach quality was not what I expected, and I didn't receive the ocean view room I had booked, leaving me feeling frustrated.
Rooms
5.0
I booked a Deluxe King Room with Ocean View but was given a standard view. This was quite disappointing.
Service
5.0
I found the staff at the restaurant to be misleading about the wine situation, which necessitated an unnecessary purchase. Additionally, I noticed pre-written tip amounts that seemed excessive.
Location
5.0
The beach had rocky sand and murky water, which detracted from the overall experience.
Dining
5.0
The food was just okay overall, and the service was slow, particularly for something that should have been straightforward.
Facilities
5.0
While the aesthetic of the resort was pleasing, the amenities did not match the level of luxury I was hoping for.
B.
United States,
December
2024
6.2/10
I just got back from a two-night stay at SLS Playa Mujeres, and while the resort has a stunning aesthetic and decent food, I had some pretty frustrating experiences. The staff seemed unclear about the all-inclusive wine options, which felt like a bummer, and the whole beach situation wasn't great either with rocky sand. Overall, I appreciated the design and service, but I left feeling a bit scammed and unsure if I'd want to return.
Rooms
6.0
I booked a Deluxe King Room with an ocean view, but honestly, I didn't get the view I expected, which was disappointing.
Service
6.0
Some staff were really nice, especially Roberto at the front, but there were times when I felt the communication could have been clearer.
Location
5.0
The beach quality wasn't what I hoped for; the sand was rocky and the water was murky, making it less enjoyable.
Dining
6.0
The food was okay, but I had a frustrating experience at the restaurant regarding the wine, which really put a damper on the dining experience.
Facilities
7.0
The resort itself is visually appealing, but they seem to be figuring things out, and service was a bit slow at times.
Douglas
United States,
November
2024
7.4/10
I had a great time at SLS Playa Mujeres. the kids' camp and water slides made it perfect for my family. However, the food and drink service took a while to arrive, which was frustrating at times. Overall, I enjoyed my stay, but there are some areas that could improve.
Rooms
8.0
I stayed in a Delight King Room which was quite spacious and comfortable. The design of the room was aesthetically pleasing, making my stay enjoyable.
Service
7.0
Staff were friendly and went out of their way to assist, although there were some hiccups with service timing. It feels like a new hotel still finding its footing.
Location
6.0
The resort is located right by a private beach which is great for relaxation. though the beach quality wasn't the best with rocky sand.
Dining
7.0
The breakfast buffet was fantastic, and my family enjoyed the overall food offerings. However, I encountered issues with wine availability at the restaurants which left a bad taste in my mouth.
Facilities
8.0
Amenities like the pools and kids camp were excellent. I especially loved relaxing in a cabana by the beach, although I wish there were more dining options by the pool.
Joshua
United States,
October
2024
5.0/10
I had mixed feelings about my stay at SLS Playa Mujeres. The aesthetic design of the resort was stunning and the food was generally good, but I encountered some significant issues that impacted my experience. I faced problems with the customer service regarding wine availability and my booked room view. Overall, it was a 2-night stay that left much to be desired. 😕
Rooms
5.0
I booked a Deluxe King Room with an ocean view, but unfortunately, it didn't provide the view I expected.
Service
5.0
I had a disappointing experience with the staff regarding the all-inclusive wine service; they claimed wine wasn't included, which felt misleading.
Location
5.0
The beach quality was poor, with rocky sand and murky water, which was not what I anticipated.
Dining
5.0
While the food was decent, the management should definitely address the awkward pre-written tip amounts at the a la carte restaurant.
Facilities
5.0
New and aesthetically pleasing resort, but I found some operational issues that need attention.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Sls Playa Mujeres serves a full breakfast for free.
Pets
Pets are allowed on request.
Number of rooms:
534
FAQs
About Sls Playa Mujeres
What are the nearby attractions to Sls Playa Mujeres?
Nearby attractions include Playa Mujeres Golf Club (2 km), Ultramar Ferry Puerto Juárez (10 km), and Cancun Mall and La Isla Shopping Mall (10 km).
Is there parking available at Sls Playa Mujeres?
Free private parking is available on-site, but reservation is needed.
What type of dining options does Sls Playa Mujeres offer?
The hotel features multiple on-site restaurants serving a variety of cuisines, including Filia and Room Service.
What recreational facilities are available at Sls Playa Mujeres?
Guests can enjoy an outdoor swimming pool, a water park, a fitness centre, and activities like billiards and table tennis.
Are there children's facilities at Sls Playa Mujeres?
The hotel offers a kids' club and a children's playground to entertain young guests.
What amenities are included in the rooms at Sls Playa Mujeres?
Rooms include air conditioning, a flat-screen TV, a coffee machine, a minibar, and a private bathroom.
How far is Sls Playa Mujeres from the nearest airport?
Cancún International Airport is located 27 km from the hotel.
What internet services are available at Sls Playa Mujeres?
Free Wi-Fi is accessible to all guests.
What type of beach access does Sls Playa Mujeres provide?
Guests enjoy exclusive access to a private beach with beach chairs and umbrellas.
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